4.0out of 5.0All s well that ends wellRichard from
Scottsdale, AZ11-24-2022When I received my order, it was a disappointment. The entire front of the table top was deeply scratched. The pull out drawer was jammed. The lower drawer was damaged and disconnected to the rails. The rails themselves were sagging. The left side panel did not come up to the top; it left a gap. The front right corner of the top was not attached to the base. There was a gold nameplate inside the drawer, only attached at one end. The latter is a small point, but indicates a complete lack of attention to detail I contacted customer service, submitted pictures and videos of the box and packaging [ I saved everything]. They asked how I wanted to resolve this. I requested a replacement. They had excellent communication throughout, acted promptly and sent a replacement. The second piece was flawless...a work of art. The first piece was a manufacturer defect for whatever reason - damaged and dysfunctional .I'm surprised no one noticed the scratches. In any event, the company handled it well and made good on everything. I would not hesitate to do business with them again. The customer service is 5+.
