3.0out of 5.0Nice box, but return wasn't "hassle free"Rebecca from
Coatesville, PA8-26-2022I ordered these rather expensive boxes (not extraordinary quality, made in India) and decided that they weren't working for my decor. I started the return process but rather than get an immediate process for return, the response was "what's wrong with the boxes? and "would you keep them if we gave you a discount?" - not the response I was looking for. By the time I got them to understand that I wanted to return, I was told that I would hear from the manufacturer directly about returning. That didn't happen within five days, so I got nervous and decided it was safer to keep the boxes. Luxe gave me a $50 discount, but now I have over-priced boxes that don't work very well in my space. Will not buy from Luxe again.